How can you change and grow your business if you can not describe to others how it works?

Transformation, Change and Business Architecture

Transformation programmes should be led through clear articulation and documentation of the desired outcome. We use Business Architecture to assure consistent yet multiple views across programmes enabling challenge and contribution from experts across the organisation. We embed this approach within the transformation programmes to reduce duplication, misunderstanding and gaps. We leave the organisation with a documented record for operational support, audit and change management.

What we do

Three elements are intimately connected to unblock, accelerate and reduce the risk in Transformation and Change Programmes.

Business Architecture

Identifying and presenting the capabilities required by the organisation and how they interact with each other to deliver the Services. This includes the inputs, outputs, outcomes, data, processes, technology, business rules and people.

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Transformation

Ensuring that the organisation, customers and partners are Ready, Willing and Able to make a significant change in the way they do their work and deliver their Services. This includes people, processes, technology and data.

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Change Management

Managing the day to day change of technology, data, processes and people, including customers and partners, to deliver the Transformation and realise the benefits of the programme.

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We take a holistic approach in order to reduce value leakage and deliver sustainable solutions structured around:

Understanding the requirements from all key stakeholder perspectives.
Designing a Business Architecture to form the framework for design and transformation
Documenting desired outcomes in a structured and accessible way
Establishing the appropriate environment for experts to be able to contribute to the solution.
Challenging expert opinion and assumptions to find new ways for those experts to exploit their knowledge.
Transferring knowledge to ensure the long term sustainable success of the initiative.

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